Lucas Bassa (00:00.878)
All right, welcome to a new episode of Marketplace's Growth, the podcast. Today I'm joined by
Kevin, Kevin Flurschutz from Germany, KFL Consulting, an agency that specializes in
marketplaces. And before he introduces himself, I'll introduce the topic. We're discussing the
Alistra's A9 algorithm. Familiar to everyone who's dealt with Amazon, it's...
the algorithm that we all try to optimize for and Kevin knows it quite well. Yeah, Kevin, introduce
yourself.
Kevin Flurschütz (00:35.196)
Thanks, Lukas, for being here and for the invitation. So, yeah, as you said, I'm Kevin, founder of
KFI Consulting. We are an AI-first marketplace agency based in Germany, working mostly with
DQC brands in Europe. And the way we are different from the most agencies, we do like the
boring stuff. So we build the infrastructure underneath.
doing strategy and stuff like that, organic visibility and for sure AI driven process design. And
I've been in this space for about eight years now. Yeah.
Lucas Bassa (01:10.85)
Nice, so the first thing that stands out to me, you mentioned AI First Agency. Can you tell a bit
more about that? What does that mean?
Kevin Flurschütz (01:18.246)
Yeah.
Kevin Flurschütz (01:22.096)
Yeah, of course. So we just scale on agents in this term. So we have the vision that in the next
three to four years, everything should be shipped into AI first with the right process, but
especially with human in the loop. So this is like not a traditional way of like, yeah, you are
leading an agency, but yeah, it's like the long-term goal that everything
is going in this direction and with the future visibility, think it's the only direction and you have to
be part of this future.
Lucas Bassa (02:02.305)
Yeah, so you use a lot of AI to streamline basically the agency work as well as the actual
marketplace work.
Kevin Flurschütz (02:11.76)
Yeah, for sure. it depends on AI can do very, very, very many things, but you have to give the
right context. And this is like the bottleneck for most of the players and e-com founders as well.
So it's not about better copy, it's about better systems and fix your data and know your customer
intent. And then AI can do the volume there.
Lucas Bassa (02:20.354)
Mm.
Lucas Bassa (02:38.305)
Yeah, so in today's episode, we'll be talking about how you can use those tips and tricks, right?
So how you can leverage AI to basically hack the A9 algorithm. And the A9 algorithm, I've been
in the space also for quite some years. It's similar to...
the algorithm of Google, right? That everyone wants to fully grasp it and everyone claims to
understand they know it, but it's always very, very tricky. And in a lot of ways, you only learn by
doing, right? By seeing and testing what works. So before we dive in, what's the last thing you
ordered on the marketplace?
Kevin Flurschütz (03:09.222)
Yeah.
Kevin Flurschütz (03:21.18)
I think it was a neck pillow from Black Roll. so I think better sleep is very important. That was my
last thought.
Lucas Bassa (03:29.869)
So a travel or a travel pillow?
Kevin Flurschütz (03:33.402)
Yeah, yeah, but also for the four at home. So I use it every day since then. And yeah, my, my
hoops girl says I sleep a little bit better.
Lucas Bassa (03:43.388)
okay, so you're into the health score optimization as well.
Kevin Flurschütz (03:47.374)
Yeah, of course I have to, when we are AR first.
Lucas Bassa (03:51.564)
Yeah, yeah, yeah. I get that completely. It's quite addicting. Okay, nice. So maybe first to you,
what's the A9 algorithm? Did I explain it correctly? Is there anything I should explain about the
A9 algorithm?
Kevin Flurschütz (03:56.282)
Yeah.
Kevin Flurschütz (04:09.212)
Yeah, I can also give like a short introduction to that. So in most cases, it's like a black box and
not really Amazon give anything use about that. And in my opinion, it's not the A9, it's more the
A10 algorithm because they ship many, many different things into the algorithm. So it's like the
most that for Amazon, it's the most important way that they give the right products to the right
search intents of their customers.
If they sell more, Amazon is happy and they will show the right products to the right customers.
And it is like a correlation of many, many things. So it's all signal based and there is not one, the
holy grail of one truth. You have to optimize this and then you will get this result. It's like a
completely flywheel of performance factors and relevance factors, which are very important. And
then.
The organic visibility is at a very good point, but then you need ads to push it through. So it's like
more signals and we can maybe go deeper into that correlation, but it's very good if you have
like the knowledge about that, but the best results you will get with testing and not about
thinking so long about how can I do that.
use the right tools and a good tech stack, then you will have everything. And I know this really
good because I write my master thesis about the A9 algorithm. So I have all the scientific
background, but if I go deeper deeper into like 100 plus client projects, you will learn much,
much more about how fast the transformation ships with Rufus, Alexa shopping and voice
shopping and stuff like that. So.
It's not that easy to be aware of shiny objects there. And yeah, that's like a short introduction. If
you want, we can go deeper in like one hand of that and I can explain it. Yeah.
Lucas Bassa (06:14.795)
Yeah, summarizing it's it's the algorithm decides what you as a consumer sees when you look
for a product when you type in text on Amazon, and it it decides what you're seeing based on
various things. So indeed, it's keywords, it's conversions, it's reviews, all those sort of things. So
if you're a seller listening, you
want to know, okay, so what should I be doing to make sure that my products are being seen,
but they're also being bought, right? Because the views do not equal conversions. What do you
think is the most important to get there, to get those conversions?
Kevin Flurschütz (06:54.641)
Yeah.
Kevin Flurschütz (07:03.9)
So it totally depends on which category are you in and totally depends on what are your market
competitors. How did they perform at this point and what keyword routes are they using it? And I
am explaining it. Everything is based on routes in Amazon. So you have different angles. For
example, like we have one in like the kitchen sector, and then we have like one route about
kitchen.
knives, then we have like an other, uh, other keyword call it. And this broad keyword have like
several, several long tail keywords there. And for the algorithm, if you use like more keyboard
roots in like you are through a keyword deep dive, then you have like more opportunities to rank
on some long tail organic keywords in this whole way and outperform your competitors in this
case.
Lucas Bassa (07:43.117)
Hmm.
Kevin Flurschütz (07:57.477)
So especially if you just focusing, okay, I have like one shorter keyword with 80K search volume,
but you have like 30 competitors trying to rank on this keyword and the CPC is like three euros,
maybe focusing more on keywords with like fewer search volume, but a higher conversion rate
and a higher search intent. So if you have more long-tail keywords, the customer knows better
what they want to sell and then you have like fewer CPCs.
and more visibility to rank on those keywords. At the end, it is like a mix, but if you have
problems and struggling like ranking on high converting sodium keywords, try it out with long-tail
keywords and data first. So if you're a seller and you just want to improve it, have to, you need
to have your data in place and completely clarity. What is your market share? What is your
positioning and what are your competitors doing? What is the search volume?
Lucas Bassa (08:55.309)
Hmm.
Kevin Flurschütz (08:56.348)
And there were so many signals, mobile first listings and stuff like that. The pictures, the
duration, if you have prime and not, there are so many things on the checklist that I can't not
say, so this is like the magic pill you have to take. And then you have like the fully bestseller
listing there. This maybe works out in like 2017, but not in 2026.
Lucas Bassa (09:15.531)
Yeah.
Lucas Bassa (09:20.343)
Yeah, so you're mentioning quite a few things. I think the keyword route, right? To start there. So
as an example, you have kitchen knives, but if you're selling a kitchen knife specifically for
butter, then you're likely going to convert better at kitchen knives, butter or butter kitchen knives,
you name it. So you're saying that the search volume on those high tail keywords.
Kevin Flurschütz (09:24.987)
Yeah.
Kevin Flurschütz (09:31.323)
Yeah.
Kevin Flurschütz (09:35.365)
Yeah.
Kevin Flurschütz (09:42.981)
Exactly.
Lucas Bassa (09:47.883)
which are quite generic. Lots of people start off generic when they're searching. They're highly
competitive, very expensive. So the CPC, the cost per click is high. So starting off there could
be quite expensive. And also maybe what I wanted to add on that, what I've seen with clients as
well when I was still at the agency side is it's...
Kevin Flurschütz (09:53.296)
Yeah.
Lucas Bassa (10:14.334)
If you have, if you build a good foundation on long tail keywords, so you're converting, you have
a consistent sales, you have reviews, maybe at some point it's worth trying high tail keywords
again, because at some point you've built the reputation with Amazon. You're shown a lot more
often. You're converting a lot better. Your listing looks a lot more mature.
So I fully agree with your take that you need to test these things. But also, if something does not
work now, don't discard it forever. Maybe at some point it will work again. And then you
mentioned a few things, right? There's no magic pill. There's mobile listing reports is an
interesting one. Where do you gather all this data?
Kevin Flurschütz (10:51.739)
Yep, totally.
Kevin Flurschütz (11:03.078)
So basically you have like different opportunities for us as a first agency. We are doing a lot of
with APIs and MCPs. So you have like your operating a dashboard using for example, cloud
code or other large language models that you can use. And then you make a connection to, for
example, the data dive API. Then you can track and get all the keyword stuff.
Then you're doing like connecting the SP API. Then you're getting like data from the product
opportunity explorer. On the one hand, on the other hand, you can also see, maybe with the
Amazon ads API, you can get all your data there. And then you can also connect your Amazon
marketing cloud. And the most powerful way in AI, for example, to getting faster decisions is
pattern recognition.
Lucas Bassa (11:39.884)
Hmm.
Kevin Flurschütz (11:58.149)
So if you put all this data in one single source of truth and getting your goal and you are, you are
never in the right steps, you will get like a, good context, a pretty, pretty good analysis of how
should be the next step. And then this is like your step in human in the loop that you take a look
at this data without AI and teach your brain to think about what is my...
positioning, how can I improve that? And there are, this is like one tech stack for me and it has
not be too complicated. You can also lose like cloud cowork and just download your Excels and
data there and put it in one local drive and or a GitHub repository. And then you can work in
cloud code and you have to do it in anti-gravity or a VS code. So for every people.
Based on his technology ability, you have different opportunities to leverage them.
Lucas Bassa (13:00.886)
So that's pretty interesting because indeed, we've seen Amazon ads now being agentic ready in
the sense that it's, you can link it. It has an MCP server and you can link it and have things,
basically have clouds touch your ads, right? But you also mentioned the SP API.
Kevin Flurschütz (13:14.779)
Yeah.
Lucas Bassa (13:22.144)
which is what we use a channel ball to create listings for you on Amazon to send products back
and forth. So what you're essentially saying is you can now gather all that data either automated
via MCPs, APIs, or the old school way downloading CSVs, Excel files and uploading that. And
then you basically work with Claus or another LLM.
to analyze all that data and find the patterns that you can use to optimize for, right? So that's
pretty interesting. And that includes like these, I would call them like very specific metrics, like
the mobile listings information. Is that all in there?
Kevin Flurschütz (13:57.99)
Exactly.
Kevin Flurschütz (14:11.876)
Yeah, you can, you will get category insights with the SP API and especially so many more data
that will, that will take too long to mention them all. There are many, many on the list. And
especially if you do like getting the loop on the algorithm. So you have like on the one hand, the
performance factors. So these are like, people are buying your product and people are.
not like to see many you see many Chinese sellers putting like all keywords into the title and
doing like keyword stuffing that will not work anymore very good because people buy the
product and maybe there are more signals like it's allergy friendly or it's made in Germany or
other USPs that have maybe not that high search volume but are pretty important for the
customer decision at the end.
that you that have to be convinced to buy your product. So these are the performance factor. It's
like price, prime reviews and CTR images, mobile first optimization in the first 80 bullets. The
first three bullet points are also very important for mobile optimization. Like this is the one hand
on the other hand, you have to go like your keyword map and the deep dive into all the
relevance factors. So if you have like the
the whole data information about that, then it's like a correlation of performance and relevance.
And then this is like the human part. We have to decide which, how much we put like the
keywords in which position in the title with the ranking factors. So most importantly, to give like a
short guide title is the most important ones after that attributes and backend keywords product
description will be overwritten with the A plus content. If you have like more keywords.
over, then you can put it also there. But mostly you have the most impact into the title and this is
very important. And then like signal based and you have to test, do A-B tests maybe to improve
your conversion rate. And at the end, what we see with most of our clients, if you have like, you
have more organic visibility with higher conversion rate and you spend the same
Kevin Flurschütz (16:35.066)
You have like more profit at the end with, yeah, so with, with the leverage of, more organic
visibility, because at the end you have more profit if the people buys your product and before of
running so much, investing so much into ads, maybe max, maximize your foundation. Then you
have at the end, more profit. And at the end of the day.
Lucas Bassa (16:51.788)
Hmm.
Lucas Bassa (16:58.508)
Yeah. Yeah, so that's that's, we would always say that it has no use to do a viewing of your
house if your house looks like shit, basically, right. So it's, it's just not a sequence. So indeed, fix
your listings first. You mentioned, I think, like, if you're in the space for a while, you know that the
title bullet points and the backend search terms on Amazon
Kevin Flurschütz (17:11.45)
Yeah. Yeah.
Lucas Bassa (17:28.5)
are indexed, so that means the algorithm actually uses those fields to gauge what kind of
product you're selling based on the keywords in there. So they're vital. You previously talked
about the keyword route, right? And you have with Amazon, it always bevels me how many
keywords gets quite a lot of searches, especially on Amazon Germany, Amazon UK, Amazon
US. Would you go?
Kevin Flurschütz (17:48.742)
Yeah.
Lucas Bassa (17:54.761)
So let's let's say you're selling a butter knife, right? Would you go very wide? So also go into
utensils, kitchen accessories, like very broad terms, or would you say focus really on the
keywords that matter most and are most relevant for your products?
Kevin Flurschütz (18:13.98)
So if I'm, if it depends, I'm in, if I'm a new seller or if I have like some repetition in the market. So
if the best seller in this category, we having like three K five or 4.9 star reviews, it will be pretty
hard to get into the market to be honest. But if you have like, there was some room for
implementation, then I would say focusing firstly, have a look at your data and your
opportunities of the keyword routes. After that, you can look about, okay, these are my most
three to five main keywords. And then you have to take a look which competitors are ranking on
those keywords. If there is a gap in the market, include the exact keyword long tail strictly into
your listing and your title, because everyone has has butter knife in the title. So everybody will
do that if they sell this product.
But nobody will have take a look butter knife for, don't know, some people with maybe some
problems with their hands or some, they want a specific color, for example. So if there's like a
red butter knife, there are maybe three to four people. then you put this thing in the title and I will
not recommend doing like the completely changing the listing. So.
implementing two to three keywords into the title and then push these keywords with ads,
especially to rank on those. And if you rank and you track it on the places one to five, then you
have like the maximum of the organic visibility. And then you can reduce your ad spend on
those keywords because people are buying your product organically anyway. And then you save
profits at midterm.
Lucas Bassa (20:04.908)
Yeah.
Kevin Flurschütz (20:08.378)
So this would be basic recommendation, but it depends also of the data and context here to get
here. It's not that clear answer for every kind of project.
Lucas Bassa (20:08.652)
Yeah.
Lucas Bassa (20:19.68)
No, so it always depends on your data. There's not a one size fits all solution. But you're saying
also it is for some categories, it's just quite hard to become a new player because there's just so
many listings that have five star reviews that are very optimized on price. That's still also a lot of
times the case with Amazon. It's just a price focused platform.
Kevin Flurschütz (20:24.176)
Yeah.
Kevin Flurschütz (20:42.746)
Yeah. Yeah.
Lucas Bassa (20:49.132)
Do you think it even makes sense to invest in those kinds of categories?
Kevin Flurschütz (20:57.372)
To be honest in those kinds of categories, it will be very hard if you start by scratch. So if you
want to sell butter nice, for example, or any other kinds, which we have like thousands of
competitors, I would not recommend to do this because I also think your margin will not be very
high. And if you have not that margin to buy your ranking.
which you have to, if you want to go on Amazon, Amazon is a winner takes it all market. I would
not recommend it on the one hand. On the other hand, if you have like many, many SKUs, so
you have like thousands of SKUs, then I would recommend, hey, do the boring stuff, build an
infrastructure and list all the products with like after the Pareto principles. So investing 20 % of
your time for 80 % of the outcome, then go into it, but...
Do not stress about marketing, just list the products and you will get spillover effects for your
web shop.
Lucas Bassa (22:00.178)
Yeah, yeah. So that's what we would recommend as well. Of course, as sort of the middleware
provider, as an integrator, it is easier to get to sort of 80 % completion rates for your catalog.
And for the big retailers, we see that it can be, especially if you're selling on multiple
marketplaces, there can always be a gap somewhere where you can sell the only proper butter
knife.
Kevin Flurschütz (22:06.832)
Yeah
Lucas Bassa (22:28.331)
for the occasion, right? Whether it's for specific hands or, so that's a good one. So you
mentioned the loading all the data in, doing pattern recognition and using that as sort of a
guideline for where to start optimizing for. If you were to give one sort of starting point for a
beginning seller that's selling on Amazon, but wants to sort of,
apply this, what would you say is the most important report to analyze, to test this out with?
Kevin Flurschütz (22:58.758)
Yeah.
Kevin Flurschütz (23:05.372)
So I would say the Search Create Performance Report gives you a very good starting point of
how you can achieve better results. And anyway, your customers literally telling you what they
wish the product did. So the highest converting USPs come from the pain points the category
doesn't address yet. So you can scrape, for example.
with APFY and other things, your own reviews from your competitors' reviews and you can
analyze the pain points, what they should wish and then you can implement it in like USPs in
your own listing for the start. And if you see a gap between high volume search intent keywords
in your niche, especially for long tail keywords and not that good competition,
This would be for me a very good signal. If I have enough margin to play with ads to push it in
the honeymoon farce, it could be good to try it out. Yeah.
Lucas Bassa (24:18.985)
Yeah, so the search query report that's available in your advertising console, right? Under
reports that gives you insight on what customers are searching for and where your ads are
displayed. And then you're saying download reviews, scrape them. There's free Google Chrome
plugins as well that you can use to scrape.
Kevin Flurschütz (24:25.264)
Yeah. Yeah.
Kevin Flurschütz (24:32.731)
Yeah.
Lucas Bassa (24:39.531)
reviews. agree. Also very insightful if you're doing product development or R &D, right? If you
want to find out what your butter knife needs to do to absolutely win.
Kevin Flurschütz (24:52.027)
Yeah.
Lucas Bassa (24:55.507)
Yeah, so that's clear advice. Then you mentioned briefly the honeymoon phase. I think that's,
there's various ways you can name it. It's like the sort of some people call it the first seven days
or the first month. And it's also very typical to the A9 or A10 algorithm. Can you explain a bit
what that is?
Kevin Flurschütz (24:59.408)
Yeah.
Kevin Flurschütz (25:16.324)
Yeah, totally. So it's also kind of a black box there, but especially I would say the first four weeks
to six, eight weeks, there is, it's, it's kind of a black box there. Amazon are want to see if your
products fits right to your target audience. And what I do not recommend if you like launching a
new product, and this is especially for launching a new product with a new ASIN and a new
EAN.
So at the beginning, I prefer of doing the full context of optimizing your listing and then listed
with the best context. If you just listed up with like a short title, not a brief review competition and
a short product description, it will not be, and you are losing potential on the honeymoon phrase
because if you change the listing after that, like one week,
The algorithm have to find new target audiences and will try out different angles and maybe you
had the right angle and then you are changing the listing and then you will lose visibility. So,
especially for starting, Amazon push your product in this kind of a phase. And we have to see
this in like many, many, many kinds of product launches on Amazon that you have very better
results if you push it in the right way and make the Boeing stuff.
borrowing stuff at the beginning.
Lucas Bassa (26:45.16)
Yeah, so you're saying first time, right? Basically. Yeah, yeah, that's that's something that we're
seeing a channel ball a lot as well, because it is setting up an API and a marketplace like
Amazon from scratch. It takes work. It takes a level of knowledge. You need to know what are
the requirements. Do I need to do specific things for these categories? So if you cut corners and
you do it fast, but not thorough, not good.
Kevin Flurschütz (26:47.857)
Yes.
Lucas Bassa (27:14.854)
you'll be basically you'll ruin your lounge periods. So you're saying take the time to optimize your
content, do a bit of analysis, optimize for your keywords and then leave it with a correct listing
so the algorithm can properly index it and show to the right audience. So what I would like your
opinion on as well is what I would often say to clients with big catalogs.
Kevin Flurschütz (27:35.279)
Yes.
Kevin Flurschütz (27:42.363)
Yeah.
Lucas Bassa (27:42.667)
is I would say maybe take your winners from your web shop or from another marketplace, take
for example 10 or 50 depending on your resources, take a set of those good products so you
can take the time to really optimize them for Amazon and start with those and then once they're
running, take your next set of products instead of just taking a thousand SKUs and going to
Amazon. What do you think about that?
Kevin Flurschütz (28:09.508)
So it's always better if a founder have also the mindset. It is not possible to 5K, yes, can use at
one time. And especially everybody who working with APIs and stuff like that. It is not a sexiest
way, but it's very important that you do it properly good. And I am totally with you. So it depends
on.
What is your target with Amazon? If it's your main channel, if you want to achieve new
customers and bring them to your web shop. This depends on the strategy, but I'm totally with
you doing like a good rollout and instead of doing a full rollout without seeing if there is anything
wrong. Because if at the end and a customer buys your product and maybe it doesn't fit his
expectations, then you will send it back and then you will definitely.
lose money on that customer. And at the end, nobody is happy. It's a lose-lose situation.
Lucas Bassa (29:09.93)
Okay, nice. So we covered quite a few practical tips, right? So use the available data, combine it
all into an LLM so you can do pattern recognition, compare high tail versus long tail keywords
and look for keyword roots. The one we just mentioned is start small, but do it really good. First
time right approach.
Kevin Flurschütz (29:21.871)
Yeah.
Kevin Flurschütz (29:33.436)
Yeah.
Lucas Bassa (29:35.612)
Do you have, so we always ask guests for the golden nuggets, like what are practical tips that
listeners can implement as well? What would be your golden nuggets to start winning on
Amazon?
Kevin Flurschütz (29:48.989)
Yeah. So nugget number one for me is clean your master data before you touch AI. And this
comes also along with channel bill and it's pretty important. So a Amazon is shifting more and
more into AI, like voice shopping and stuff like that. And they will scrape and search with woof
woof and stuff like that. You are listing and AI doesn't fix bad processes. It makes bad processes
bad faster.
So garbage in, garbage out, but at 10 times the speed and most brands deploy AI at top of
inconsistent data and wonder why nothing improves. And for me, it's very important that you
have to do, to do the brewing stuff, especially for high volume catalogs. If you have many SKUs
and if you have wrong data product data inside of it, it will harm your company goals. And also.
Lucas Bassa (30:18.846)
Hmm.
Kevin Flurschütz (30:44.316)
It's not the purpose for the customers if they send the products back. So, very, very important
and very important to do like an extra loop there with bad data. There is only wrong decisions to
make.
Lucas Bassa (31:00.938)
Good one. Yeah.
Kevin Flurschütz (31:02.798)
Secondly, it's also, I would say, I make a loop there with Apify. you have many. So Apify is like a
scraping tool that you can scrape like USPs for product development. And especially for SEO,
it's quite important to get a whole overview of your category. So use your product opportunity
explorer and the Apify scraping.
competitor listings to implement those use PS angles inside of your listing. And you put all this
data inside of Claude and Claude will analyze it for you. And then you have like many, many
opportunities to implement them into this listing. And nobody like the human will do that looking
about 3k of reviews. So I think that nothing you will give like one person to do.
Lucas Bassa (31:52.426)
Hmm.
Kevin Flurschütz (31:58.053)
So, and you can do this also for international rollout. So especially you have like different angles
in different countries. So in France, I would not recommend to write made in Germany. There
are many other angles you could put there and this you can definitely leverage with AI and with
APFI you have so many vectors in this kind of case.
Lucas Bassa (32:21.044)
Cool. And you mentioned the product opportunity explorer. Where can people find that? Is that
in Seller Central?
Kevin Flurschütz (32:26.178)
Yeah, exactly. In Seller Central, you can just search at the top corner, product opportunity
explorer, and then you have to on the bottom right corner, choose your correct land. So it's
default USA. Then you put like Germany, Netherlands, like the marketplace of your choice. And
then you can search for ASIN. You can search for a specific keyword and you to give the exact
Amazon data there.
Lucas Bassa (32:31.466)
Yeah.
Kevin Flurschütz (32:55.388)
And also you have like an overview of reasons why people send in this category the product
back. And especially for new launching products, especially for example, the supplement
category is very, very powerful at the moment. We're a pattern there. It will definitely work out
and helps you in your decision-finding and way more efficient. You can do the work for like four
people with one A-player at this.
period of time with agents there. And Claude will make the rest for you.
Lucas Bassa (33:28.938)
Cool, so you have a third golden nuggets?
Kevin Flurschütz (33:32.273)
Yeah, especially I would recommend because many sellers that we see are focusing on, I have
to track my KPIs. So they have like 20 KPIs there. They want to improve almost CTR conversion
rate, especially. It's like kind of a shiny object because what will tell you if their click-through rate
improves by 15 %? What will you do with this information?
And more metrics doesn't mean that mean more clarity. usually means slower decisions in my
kind of way. And most marketplaces teams drawn down in dashboards and the best operator
tracks fewer KPIs, but track them deeply. So clarity comes from focus, not coverage there. And
we would say cashflow, so marginal costs, your takers and your profit, poor product in the
especially marketplace and put all this data together that you have like.
In the morning, you grab your coffee, look at the dashboard and you have to see, there was like
one signal off. Then I can do like the next action step or tell me my agency there. But if you have
like 30 KPIs there, which we have seen, it's not a way to give like good decisions there. So stop
measuring everything, focusing on the big nuggets there.
Lucas Bassa (34:44.734)
Hmm.
Lucas Bassa (34:53.108)
Yeah, so also less is more and I fully agree. I mean, you can always gather more data, but the
challenges is in harnessing the data. Okay, summarizing, the last one is look at the right KPIs,
don't just gather data. Then the second one was about, help me out, the second one was, was
that about the cloud, putting everything in one place?
Kevin Flurschütz (35:02.096)
Yes.
Kevin Flurschütz (35:22.23)
Exactly. So the scraping of the competitor review and then using Claude Co to leverage them
with good content engineering and human in the loop.
Lucas Bassa (35:26.652)
Yeah, reviews.
Lucas Bassa (35:33.778)
Yeah, and the first one is making sure your data is clean because with AI it's garbage in garbage
out. Great, think there's some practical insights in here. So before we round up, just a few rapid
fire questions. You don't know what's coming, so I'm curious. What's your essential tool if you
can only use one tool? What would it be for marketplaces? Cloud code.
Kevin Flurschütz (35:38.32)
Yes.
correctly.
Kevin Flurschütz (35:50.405)
Yeah, sure.
You
Kevin Flurschütz (35:59.741)
Cloth code. Yeah.
Lucas Bassa (36:02.342)
If you've mastered Amazon, what would be your next marketplace recommendation?
Kevin Flurschütz (36:07.833)
Depends on the category. I would say Otto and shop apotheke at this point.
Lucas Bassa (36:13.468)
Okay, interesting. We're looking to add shop-overtake at Chennebo as well, but it's quite
challenging because it's an apothecary and there's regulations involved. Yeah, yeah, yeah.
What's your favorite country to sell in if it's not Germany?
Kevin Flurschütz (36:16.987)
Mm-hmm.
Kevin Flurschütz (36:21.828)
Yeah, health claims and stuff like that.
Kevin Flurschütz (36:30.972)
Mmmhmmm.
For sure, use A if you have the money to invest in those big markets, but it's very money
intensive. And I would say, secondly, France and then Spain, especially for sport products and
stuff like that. That's the most big marketplaces after Amazon. Germany.
Lucas Bassa (36:38.91)
Mm-hmm.
Lucas Bassa (36:55.005)
Interesting. And then out of interest, if you were to recommend
Kevin Flurschütz (37:05.446)
So basically, if you want like a more technical AI feature, I would recommend Lukas Langen as
AI engineer who can maybe getting a little bit deeper as I could do. So this would be maybe an
opportunity.
Kevin Flurschütz (37:47.59)
Yeah. Thanks for being there and thanks for the invitation. Looking forward, maybe for our next
episode.