Order Connections & Automation
Drive strategic growth with a multichannel order manager
Bridge the gap between your marketplaces and your backend. Turn fragmented orders into one automated workflow and protect your marketplace health in real-time.
Why automate your multichannel order management?
Selling on multiple channels shouldn't mean triple the work. A multichannel order manager helps Marketplace Managers and Agencies handle backend logistics so you can focus on selling.
Manage high-volume sales on multiple channels
Seamlessly route all marketplace orders into your existing dashboard, so you can process everything in one place.
Eliminate your overselling risks
Automatically sync inventory across all channels every 5 minutes, so you don’t risk stock-outs or penalties.
Automate your fulfillment tracking
Instantly send tracking numbers and return data to marketplaces, so you can maintain your seller ratings.
How eCommerce order automation works
An order connection mirrors your stock levels, shipping data, and order statuses, including returns and cancellations, in a continuous loop.
Process every order in your backend while we handle the data sync
Manage every sale from one single source of truth
When a customer places an order on a marketplace, your order manager automatically pulls the data into your eCommerce platform.
You can handle orders and returns from one familiar dashboard. No switching between portals needed.
Protect your inventory with an automated fail-safe
Every 5 minutes, the system checks for stock changes and updates all your marketplaces automatically. This helps you avoid overselling, out-of-stock issues, cancellations, and penalties.
Master marketplace SLAs using near real-time updates
When you ship an order and add tracking, the update is automatically sent to the marketplace to close the order.
From shipping and cancellations to returns, everything stays in sync, helping you meet requirements and keep your seller rating high without manual work.
Frequently Asked Questions
How does the 5-minute sync protect my marketplace seller rating?
Marketplaces penalize slow shipping updates and out-of-stock cancellations. While standard feeds can take up to 8 hours to update, our multichannel order manager works on a continuous 5-minute loop.
This ensures that as soon as you sell an item on one channel, your inventory is mirrored across all others almost instantly, virtually eliminating the risk of overselling and protecting your account health.
Will the multichannel order manager work with my specific combination between eCommerce platform and marketplace?
Every combination of platform and marketplace has unique capabilities (such as whether returns are supported or if real-time stock is available).
For a full breakdown of functionalities per channel, visit our technical documentation.
Can I sync shipping labels directly with my eCommerce platform?
Yes. You can send order files directly to your back-of-shop. View and print labels from your platform’s order screen to reduce manual clicks and tab-hopping.
Secure your growth with a proven order infrastructure
Join thousands of global brands trusting Channable to process high-volume sales.
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