How to Contact Us

Let’s talk and create better opportunities for eCommerce growth—together.


Contact Sales

Want to see Channable in action? Our eCommerce experts are happy to schedule a live demo and help you learn all the ways our tools can benefit your marketing strategies.


Contact Support

Have a technical question? Just let us know! Our Support team is on standby from 9 AM to 6 PM CET every weekday. All inquiries are free, so don’t hesitate to reach out.


Contact Support US

Based in the US and need help? Our Support team is on standby from 9 AM to 5.30 PM ET every weekday. Reach out and we’ll be happy to help.

Channable Headquarters

Where it all began.

Kromme Nieuwegracht 66
3512 HL Utrecht
The Netherlands
Google Maps
+31 (0)30 260 08 21

Hieronymusplantsoen 12
3512 KV Utrecht
The Netherlands

VAT: NL853900401B01
CC: 60414464

Other locations

Our homebase might be the Land of Tulips, but our reach is global, and our clients are international.

New York

United States

Channable Inc.
CHANIN Building
122 East 42nd Street, Suite 2815
New York, N.Y. 10168
Support email address for US clients



Warschauer Platz 11-13

Your Channable questions answered

Get help right away.


How to find Channable?

If you can't find an answer to your question in our help center, feel free to contact us directly. Our support team is available on weekdays (Monday to Friday) from 09.00 to 05.30 ET and 09.00 to 6.00 CET.

Email: /
Telephone: +49 (0)30 896 778 788


What are your hours of operation?

Our Support team is on standby from 9 AM to 5.30 PM ET and 9 AM to 6 PM CET every weekday. If you send us an email, you will receive an answer from us within one working day.


Can you provide me with more information about your products/services?

Of course you should get all the information you need to get to know Channable in detail. After all, we also want you to get the most out of your eCommerce strategy! Our amazing support team is available at any of our locations and happy to answer all your questions.


How can I get in contact with Channable headquarters?

Our head office is in Utrecht, The Netherlands. You can easily reach us there using the contact form or by telephone on +31 (0)30 260 08 21.


How can I get in contact with Channable in local countries?

Each of our Channable locations has a dedicated support team who can answer your questions in your local language and with knowledge of the location. You can find the numbers of each on the contact page in your local language.


What is the e-mail address to get support

Our e-mail address is

Support email address for US clients:

As much (or as little) help as you need

At Channable, our teams are here to support you. We want your marketing strategy to be successful! Whether you need technical support or expert advice - we are here for you!



Account holders can explore our online learning center with dozens of interactive videos, step-by-step tutorials, and expert courses to expand your Channable knowledge and marketing skills.


Help center

Learn everything about Channable from account setup to invoicing. Browse actionable tips and how-to-articles on product feed management, APIs, dynamic and shopping ads, analytics, and more.

Media Materials

Media materials

For press inquiries, please contact the Channable marketing team–

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